Support

Professional and community support services

Community Support

  • Request features.
  • Advice from the community.
  • Report issues.
  • Discuss the future of the project.

PostGraphile support

Graphile Build support

Gitter chat

Professional Services

  • Tweak Graphile to fit your needs.
  • Professional support.
  • Security and performance vetting.
  • Team and one-to-one training at GraphQL-Training.

$200 / hour or $1000 / day

See FAQs below for more information

Email us at [email protected] for details.

FAQs

Which repository do I report issues to?

If you know which file contains the issue, please report to the repository that file belongs to. If you're not sure and you're using PostGraphile then please report via the PostGraphile issue tracker, otherwise report on the Graphile Build issue tracker.

There's a typo in...

We ❤️  typo fixes - and it's the easiest way for you to make your mark on the project! If the typo is in this website; please open a PR to the graphile.github.io repository. If the typo is in one of the tools, please raise a pull request with the relevant repository (see above).

Raising a pull request is super easy - you can edit a markdown file directly through the GitHub interface - simply find the file in question and press the Edit (pencil) button and follow the instructions. If you're not comfortable raising a pull request, feel free to raise the edit as an issue, but be aware that it'll take longer to fix.

How quickly can I expect a response?

Community support, offered via GitHub, can take anywhere from minutes to months for a response. I'm very grateful to the community for helping each other out, improving the documentation and all the other work they help with.

If you require help on a tighter deadline, or in greater depth, you should engage our professional services. I aim to respond to all messages by the end of the next working day (UK calendar); often it will be much sooner.

Who are you?

I'm the primary maintainer of the Graphile suite of tools, Benjie Gillam. I've been writing JavaScript for 20 years, PostgreSQL for 10 years and Node.js since early 2012. I've been helping people with their PostGraphile/PostGraphQL issues since 2016.

How do the professional services work?

Email me with a brief outline of what you need and I'll get back to you either with an estimate of the cost of the work, a request for a call to discuss the scope of the work, some alternative solutions you may not have considered, or I might decline the work (for example if it's out of the scope of Graphile or I do not have sufficient availability).

Could you just add this one feature...?

Sure. Get in touch at [email protected] and we'll estimate the cost of implementing the feature!